Where's my order?

Order timeline:1-3 business days to package, and 2-5 days via magical unicorn.

If your order did not come with a tracking number through paypal, send us an email and we will find one for you.

All taxes and duties are buyers responsibility.

How do I update or cancel my order?

Cancelations made before shipment will grant a full refund. To cancel an order that has been shipped, do not open your parcel and have it returned to sender (if you open the parcel, shipping company will charge you for the return) 

To update any order send us an email with your order information, and any changes you would like to make.

How do I send a gift to someone?

Shipping to an address not on record for the cardholder is not something we can do. The easiest way to order a gift, is to wrap it yourself after it arrives, or purchase a gift certificate so they may choose their own gift.

What do I do if my order is under review?

Orders only come under review if paid via E-check or if we have a reason to beleive your purchase is fraudulent. The delay will be minimal, but to expedite the process keep an eye on the email address you provided us in case we have any questions. 

What is your return policy?

Shipping cost is non-refundable. Returns made of unopened packages will be given a full refund. Items ordered by mistake, or otherwise will be given a 15% restocking fee.

30 day money back garuntee

We garuntee that our used products will work as they did fresh out of the box the day they were released. If any item doesnt work as intended return it within 30 days for an exchange or refund.